Bug ID 722380: The BIG-IP system reboots while TMM is still writing a core file, thus producing a truncated core.

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP All(all modules)

Known Affected Versions:
12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1

Fixed In:
14.1.0, 13.1.1.5, 12.1.5.2

Opened: May 30, 2018

Severity: 3-Major

Symptoms

On platforms with HSB, if an HSB lockup occurs, then TMM panics and generates a core file for post-analysis. HSB also triggers a nic_failsafe reboot. In certain cases, the reboot occurs before the core file is fully written, resulting in a truncated core.

Impact

The reboot happens after the core dump begins before it completes, resulting in a truncated core dump, which is not useful for analyzing why the HSB lockup occurred. Traffic disrupted while tmm restarts.

Conditions

-- Any platform with HSB. -- An HSB lockup occurs, triggering a core dump and a nic_failsafe reboot.

Workaround

None.

Fix Information

Reboot is delayed until TMM core file is completed.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips