Bug ID 734557: BIG-IP fails to load MCPD due to empty bigip.conf after the UCS save/load and reboot

Last Modified: Sep 20, 2024

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4

Opened: Jul 12, 2018

Severity: 2-Critical

Symptoms

After saving/loading the UCS and rebooting, the BIG-IP may end up in a state where the bigip.conf file is empty. This can cause the MCPD to fail to load. Error logs have shown that MCPD is waiting without receiving a response, and the system configuration cannot be loaded due to the missed user configuration.

Impact

MCPD fails to load, causing the BIG-IP system inoperative until the configuration is restored from backup (bigip.conf.bak), resulting to downtime

Conditions

Occurs intermittently after UCS save/load operations followed by reboots or toggling the BIG-IP. The bigip.conf file ends up empty, while the bigip.conf.bak remains intact.

Workaround

None

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips