Last Modified: Sep 13, 2023
Affected Product(s):
BIG-IP LTM
Known Affected Versions:
11.6.0, 11.6.1, 11.6.2, 11.6.3, 11.6.3.1, 11.6.3.2, 11.6.3.3, 11.6.3.4, 11.6.4, 11.6.5, 11.6.5.1, 11.6.5.2, 11.6.5.3, 12.0.0, 12.0.0 HF1, 12.1.0 HF1, 12.0.0 HF2, 12.1.0 HF2, 12.0.0 HF3, 12.0.0 HF4, 12.1.1 HF1, 12.1.1 HF2, 12.1.2 HF1, 12.1.2 HF2, 12.1.0, 12.1.1, 12.1.2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1
Fixed In:
14.1.0, 14.0.1.1, 13.1.1.5, 12.1.4.1
Opened: Jul 27, 2018 Severity: 3-Major
When monitoring an SMTP server that emits multi-line '250' responses to the initial 'HELO' message, the monitor fails. If monitor logging is enabled on the pool member, the system posts an error similar to the following in the monitor log: 09:50:08.580145:(_Tcl /Common/mysmtp): ERROR: failed to complete the transfer, Failed to identify domain.
The pool member is marked down even though it is actually up.
-- Monitoring an SMTP server. -- SMTP server is configured to return a multi-line '250' response to the initial 'HELO' message.
None.
The system now handles multi-line '250' responses to the initial 'HELO' message.