Bug ID 741862: DNS GUI may generate error or display names with special characters incorrectly.

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP DNS(all modules)

Known Affected Versions:
14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5

Fixed In:
15.0.0, 14.1.4.6, 13.1.5

Opened: Aug 27, 2018

Severity: 4-Minor

Symptoms

-- If a DNS object name (such as a Server or Link) contains a special character, the name may be truncated after the special character when displayed in the GUI. For example: DNS -> GSLB -> Server : - Select a server with name containing a special character (such as # or &). - Go to Devices, Virtual Servers or Links tab. - Click on the tab again or go to another tab. DNS -> GSLB -> Links : - Select a link with name containing special character (such as # or &). - Go to Servers or Virtual servers tab, click on the tab again or go to other tab. In such cases, the characters after the special character disappear in the Server and/or Link name. -- Certain DNS GUI operations may generate an error such as: "An error has occurred while trying to process your request." For example: DNS -> GSLB -> Pools -> Pool List : - Select a Pool - Go to Members tab - Click Manage

Impact

-- DNS object names display incorrectly and may not be selectable for subsequent operations in the GUI. -- You may not be able to manage DNS objects in certain contexts in the GUI.

Conditions

-- The DNS object name may be displayed incorrectly if it contains a special character such as: # & -- An error can occur on BIG-IP versions prior to 15.0.0 that contain the fix for ID1045421 (such as Engineering Hotfixes on versions 14.1.x or 13.1.x with a fix for ID1045421).

Workaround

Use the Command Line Interface (tmsh) to manage DNS objects.

Fix Information

-- DNS object names containing special characters are displayed properly in the GUI. -- GUI operations to manage DNS objects do not generate errors in the presence of the fix for ID1045421 on BIG-IP versions prior to 15.0.0.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips