Last Modified: Sep 14, 2023
Affected Product(s):
BIG-IP TMOS
Known Affected Versions:
13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6
Fixed In:
15.0.0
Opened: Jan 12, 2019 Severity: 4-Minor
When Automatic Phone Home is disabled (this is not the default), the process will crash when it is invoked by the system once-a-month.
The process crashes and generates a core file.
-- Automatic Phone Home is disabled (the default is "enabled")
Edit root's crontab file using "crontab -e" and add a '#' at the beginning of the line for "/usr/bin/phonehome_upload" Note that this workaround: -- needs to be applied to each device in a device group separately -- needs to be applied to each blade in a VIPRION (or VIPRION-based vCMP guest) separately -- needs to be reapplied after software installations
The phone home process no longer crashes when Automatic Phone Home is disabled.