Last Modified: Jul 12, 2023
Affected Product(s):
BIG-IP APM
Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5
Fixed In:
15.0.0, 14.1.0.6, 14.0.0.5, 13.1.1.5
Opened: Feb 07, 2019 Severity: 3-Major
RADIUS Acct STOP message is not being sent when configured with route domain for HA Pool setup
-- START message is being sent through proper egress floating IP address. -- STOP message is not sent, and the system logs the following error message: -- err tmm1[11193]: 01490586:3: (null):Common:8a505e8c: Processing radius acct stop message failed, connection failure. -- err tmm1[11193]: 01490514:3: (null):Common:00000000: Access encountered error: ERR_RTE. File: ../modules/hudfilter/access/access_session.c, Function: access_session_final_callback, Line: 4439.
-- Configure Floating IP with route domain. -- Configure RADIUS accounting server with Pool Setup. -- Configure the virtual server containing the access policy to use the RADIUS Accounting server. -- Access the virtual server.
This issue is present only when the floating IP address is configured with a non-default route domain. It works fine with the default route domain. Use of default route domain is recommended.
RADIUS Acct STOP message is now sent as expected.