Bug ID 769169: BIG-IP system with large configuration becomes unresponsive with BIG-IQ monitoring

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4

Fixed In:
15.1.0, 14.1.2.5, 14.0.0.5, 13.1.3.6

Opened: Apr 04, 2019

Severity: 2-Critical

Symptoms

BIG-IQ sends a lot of request to the BIG-IP system to collect the stats it makes the BIG-IP slow and eventually GUI goes unresponsive.

Impact

ICRD requests wait longer in the ICRD queue, which can make the BIG-IP system becomes unresponsive. Policy Creation, Device Overview, and stats pages take more time to respond, and eventually, the GUI becomes unresponsive on these three pages. Lot of process terminated/re-created messages in restjavad logs.

Conditions

-- BIG-IQ monitoring a large BIG-IP configuration. -- With a very large number of requests, and with resource-expensive requests.

Workaround

Remove the BIG-IP device from the BIG-IQ and restart the mcpd.

Fix Information

The system now handles the queue so that there is time for BIG-IP system to recover and become responsive.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips