Bug ID 802873: Manual changes to policy imported as XML may introduce corruption for Login Pages

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP ASM(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1

Fixed In:
16.0.0, 15.1.4, 14.1.2.7

Opened: Jul 06, 2019

Severity: 3-Major

Symptoms

Manual changes to a policy imported as XML may introduce corruption for Response Pages. The following log appears: ASM subsystem error (asm_config_server.pl ,F5::PrepareConf::Policy::prepare_alternate_response_file_tbl): failed to parse response headers - please check response page.

Impact

The affected reponse page is not returned for traffic as expected, and an error is reported instead.

Conditions

-- XML policy file is missing a response header. -- Import the policy.

Workaround

Mitigation: Ensure that response_header exists in XML policy file before import. Workaround: Go to the affected policy's Response Pages: Login Page, click Save and then click Apply Policy.

Fix Information

The system now gracefully ignores empty header for Login Page response page.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips