Bug ID 812237: i10000 series appliances with HDVC part number 505-0030 missing name in show sys hardware and on LCD

Last Modified: Jul 13, 2024

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1

Fixed In:
15.1.0, 13.1.3.5, 12.1.6

Opened: Aug 03, 2019

Severity: 2-Critical

Symptoms

"tmsh show sys hardware" will not display a "Name" for the Platform on i100000 series appliances with part number 505-0030. The LCD will not display the system name.

Impact

Display only. No functional impact. The LCD and "tmsh show sys hardware" will not display the product name of i10600 or i10800 as expected.

Conditions

i10000 series appliances with part number 505-0030 with HDVC (high voltage DC) power supplies.

Workaround

None

Fix Information

Display correct F5 marketing name for i10000 series appliances with high voltage DC power supplies.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips