Bug ID 847105: The bigip_gtm.conf is reverted to default after rebooting with license expired

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP GTM, Install/Upgrade(all modules)

Known Affected Versions:
13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2

Fixed In:
16.1.0, 15.1.4.1, 14.1.4.4, 13.1.5

Opened: Nov 07, 2019

Severity: 3-Major

Symptoms

The bigip_gtm.conf is reverted to default after rebooting (or upgrading to a newer BIG-IP software release).

Impact

The GTM configuration (in /config/bigip_gtm.conf) information is lost in the newly installed boot location.

Conditions

-- The BIG-IP license is expired prior to the reboot or upgrade. -- GTM is configured.

Workaround

Renew license before reboot. Always reboot with valid license. If you have already rebooted or upgraded with an expired license, and your configuration has been lost, you can restore it using the following procedure. 1. Re-activate the BIG-IP license 2. Restore bigip_gtm.conf from the auto-created backup (.bak) file: cp /config/bigip_gtm.conf.bak /config/bigip_gtm.conf 3. Load the replaced config: tmsh load sys config gtm-only If this is a the result of a software upgrade, and the .bak file is not available or has been overwritten, you can boot back to the previous volume and re-copy the configuration from there (cpcfg or via the GUI) before rebooting back to the upgraded software release.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips