Last Modified: Jul 12, 2023
Affected Product(s):
BIG-IP MA-VE
Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5
Fixed In:
16.0.0, 15.1.1, 14.1.3.1
Opened: Nov 18, 2019 Severity: 3-Major
After rebooting BIG-IP Virtual Edition (VE) deployed on a cloud provider, the instance enters LICENSE INOPERATIVE state. Errors similar to one below are seen in an LTM log: err chmand[4770]: Curl request to metadata service failed with error(7): 'Couldn't connect to server'.
Instance is not operational after restart.
- Static management IP address configuration. - Instance is restarted.
After instance is fully booted, reload the license with 'reloadlic'.
In case of 1 NIC with static route, issuing "bigstart restart mcpd" will not be enough to bring system to the licensed state, issue "reboot" instead.