Bug ID 873545: SSL Orchestrator Configuration GUI freezes after management IP change.

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP SSLO(all modules)

Known Affected Versions:
14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2

Fixed In:
15.1.10, 14.1.4.5

Opened: Jan 28, 2020

Severity: 3-Major

Symptoms

Changing the management IP address of the SSL Orchestrator BIG-IP device can result in an unresponsive SSL Orchestrator configuration interface in the TMUI. All other menus continue to work fine.

Impact

The SSL Orchestrator configuration interface in the TMUI becomes unresponsive and the BIG-IP SSL Orchestrator device administrator is not able to perform SSL Orchestrator management and configuration tasks.

Conditions

Change the management IP address of the SSL Orchestrator BIG-IP device.

Workaround

After the SSL Orchestrator BIG-IP device management IP address change, use the following steps to get the SSL Orchestrator user interface to render correctly: 1. Wait for the management IP address change to become effective: (That is, the BIG-IP admin/user can log in to the BIG-IP console using the new management IP address). 2. In the BIG-IP terminal run the following commands: restcurl -X DELETE shared/resolver/device-groups/tm-shared-all-big-ips/devices restcurl -X POST -d '{}' tm/shared/bigip-failover-state 3. The SSL Orchestrator UI/topology should become available in approximately 30 - 60 seconds (subject to topology size, etc.)

Fix Information

SSL Orchestrator Configuration GUI freezes after management IP change.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips