Bug ID 898733: SSL handshakes fail on secondary blades for Thales keys created with fipskey.nethsm after upgrade to 14.1.x and re-import of the keys from HSM

Last Modified: Dec 18, 2024

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 15.1.10.5, 15.1.10.6

Opened: Apr 14, 2020

Severity: 3-Major

Symptoms

SSL handshakes intermittently fail for virtual servers using HSM keys. In /var/log/ltm you see errors: err pkcs11d[6575]: 01680002:3: Key table lookup failed. error.

Impact

SSL handshakes that arrive on the secondary blade(s) fail. Handshakes arriving on the primary blade work fine.

Conditions

1. Keys were created on earlier versions of BIG-IP software with fipskey.nethsm wrapper, and the device was upgraded to 14.1.0 or later. 2. Keys were created on BIG-IP v14.1.0 or later directly, using fipskey.nethsm wrapper. 3. The platform is a multi-bladed Viprion. This can occur after applying the workaround for ID758491: https://cdn.f5.com/product/bugtracker/ID758491.html

Workaround

Re-install the Thales client after the upgrade.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips