Bug ID 903257: GUI issues for Access :: Profiles/Policies : Customization : General Customization or Advanced Customization

Last Modified: Oct 19, 2025

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 15.1.10.5, 15.1.10.6, 15.1.10.7, 15.1.10.8

Fixed In:
16.0.0

Opened: Apr 23, 2020

Severity: 2-Critical

Symptoms

Error messages when navigating to Access :: Profiles/Policies : Customization : General Customization or Advanced Customization: Button states incorrect on return from server after button push.

Impact

The GUI for General Customization or Advanced Customization of Access Profiles is not available.

Conditions

After creation of an Access Profile with Customization Type = modern (which is the default starting with v15.1.0).

Workaround

Run the following commands, in sequence, from an SSH session: cp --preserve=all /var/sam/www/client/customization-source/Common/modern/eps/default_eps.xml /var/sam/www/client/customization-source/Common/modern/eps/default_eps.xml.ORG sed -e 's|b\&gt\ã|b\>\ã|' /var/sam/www/client/customization-source/Common/modern/eps/default_eps.xml.ORG > /var/sam/www/client/customization-source/Common/modern/eps/default_eps.xml bigstart restart tomcat

Fix Information

The GUI for General Customization or Advanced Customization of Access Profiles now renders correctly.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips