Bug ID 904785: Remotely authenticated users might not be able to log in over the serial console

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
16.1.0, 16.0.0, 15.1.0, 15.0.1, 15.0.0, 14.1.2, 14.1.0

Fixed In:
8.3.0, 16.1.0, 16.0.1.1, 15.1.2.1, 14.1.4

Opened: Apr 29, 2020

Severity: 3-Major

Symptoms

Remotely-authenticated users logging into BIG-IP through the serial console are immediately logged out after entering their username and password. Logging in as the same user over SSH is successful.

Impact

Remotely-authenticated users cannot log in over the serial console.

Conditions

Attempting to log in over serial console when using remote authentication (RADIUS, TACACS, LDAP) and role mapping configured on the BIG-IP system.

Workaround

You can work around this issue by using one of the following alternative processes: -- Log in over SSH instead -- If acceptable (taking into account security considerations), enable terminal access for all remote users regardless of assigned role, using the command: 'tmsh modify auth remote-user remote-console-access tmsh' or or from the UI.

Fix Information

Remotely-authenticated users are now able to successfully log in to BIG-IP through the serial console.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips