Last Modified: Mar 20, 2024
Affected Product(s):
BIG-IP ASM
Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0, 16.1.1
Fixed In:
17.0.0, 16.1.2, 15.1.4.1, 14.1.4.5, 13.1.5
Opened: May 27, 2020 Severity: 2-Critical
The system exhibits various symptoms related to sync and control plane, and reports errors similar to the following: /var/log/: asm: -- (asm_config_server.pl,F5::Cgc::Channel::send): Failed to send a message, error:15638476. ts_debug.log: -- |ZEROMQ|May 21 23:27:31.840|24813|25914|25914|epoll.cpp:0060|~epoll_t()|(zmq_assert) Assertion failed: load.get () == 0
-- Config-sync does not work, resulting in a different configuration among the devices in a sync group. -- Security log profile changes are not propagated to other devices. -- Portions of the GUI hang, e.g.: Security module tab, and 'security' menu under virtual server. -- Policies with learning enabled do not generate learning suggestions.
-- Two devices in a sync-failover/sync-only device group. -- Other conditions required to reproduce this issue are under investigation. Note: The occurrences of the Cgc::Channel message in the /var/log/ and /var/log/ts/asm_config_server logs are the most reliable indicator of this issue.
Restart asm_config_server on the units in the device group. # pkill -f asm_config_server
None