Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IP Install/Upgrade, LTM
Known Affected Versions:
15.1.0.4
Fixed In:
15.1.0.5
Opened: Jul 10, 2020 Severity: 2-Critical
After upgrade to v15.1.0.4, config does not load. Logs show: -- err mcpd[11863]: 01b50049:3: FipsUserMgr Error: Master key load failure. -- err mcpd[11863]: 01070712:3: Caught configuration exception (0), FIPS 140 operations not available on this system. -- err tmsh[14528]: 01420006:3: Loading configuration process failed.
Cannot upgrade to v15.1.0.4, and the system is offline. Important: Although you cannot prevent this from happening (except by not upgrading to 15.1.0.4), you can boot back into the previous configuration to recover BIG-IP system operation.
-- Upgrading to v15.1.0.4. -- Using the following platforms: + i5820-DF / i7820-DF + 5250v-F / 7200v-F + 10200v-F + 10350v-F
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