Bug ID 946125: Tmm restart adds 'Revoked' tokens to 'Active' token count

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1

Fixed In:
16.1.0, 15.1.4, 14.1.4.4

Opened: Sep 17, 2020

Severity: 3-Major

Symptoms

End users are unable to access an application even though the active tokens are far less than allowed limit, with this error: /Common/my_oauth:Common: Request Access Token from Source ID <id> IP <ip> failed. Error Code (access_denied) Error Description (This user has reached configured access token limit.)

Impact

User is denied access even though token limit per user is not reached

Conditions

1. configure per user access token limit 2. revoke some tokens 3. restart tmm

Workaround

None

Fix Information

Fixed an issue where users were unable to log in after a tmm restart.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips