Bug ID 1001337: Cannot read single sign-on configuration from GUI when logged in as guest

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
14.1.2,,,,,,,,, 14.1.3,, 14.1.4,,,,, 15.0.0, 15.0.1,,,,, 15.1.0,,,,,, 15.1.1, 15.1.2,, 15.1.3,, 15.1.4

Fixed In:,

Opened: Mar 11, 2021

Severity: 3-Major


When logging in to the BIG-IP GUI and attempting to read an existing single sign-on configuration from Access :: Single Sign-On, you see the following error from GUI. General database error retrieving information.


Cannot read SSO configurations from the GUI when logged on as guest.


-- The logged in BIG-IP user account is configured with the guest role. -- Go to Access :: Single Sign-On to read existing SSO configurations.


Use tmsh commands to read SSO configuration.

Fix Information

BIG-IP users with guest user account roles can now read SSO configurations from the GUI.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips