Bug ID 1001337: Cannot read single sign-on configuration from GUI when logged in as guest

Last Modified: Oct 07, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4

Opened: Mar 11, 2021
Severity: 3-Major

Symptoms

When logging in to the BIG-IP GUI and attempting to read an existing single sign-on configuration from Access :: Single Sign-On, you see the following error from GUI. General database error retrieving information.

Impact

Cannot read SSO configurations from the GUI when logged on as guest.

Conditions

-- The logged in BIG-IP user account is configured with the guest role. -- Go to Access :: Single Sign-On to read existing SSO configurations.

Workaround

Use tmsh commands to read SSO configuration.

Fix Information

None

Behavior Change