Bug ID 1005241: [APM] Edge-Client: Error: Can't receive settings from server

Last Modified: May 10, 2021

Bug Tracker

Affected Product:  See more info
APM-Clients APM(all modules)

Opened: Mar 24, 2021
Severity: 3-Major

Symptoms

Edge Client keeps connecting to the APM virtual server and keeps trying to download the file /pre/config.php which fails because the client device cannot resolve the hostname.

Impact

Causes a constant error message on the client: (Error: Can't receive settings from server).

Conditions

- macOS configured - On the macOS client, the DNS suffix (search domain) for the interface matches the connectivity profile's DNS suffix. - Edge Client installed on macOS with "Always Connected" AllowInLan mode

Workaround

None

Fix Information

None

Behavior Change