Bug ID 1006357: Config load failure upon upgrade from newer maintenance releases to older versions when APM has AD AAA objects configured

Last Modified: Apr 14, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade(all modules)

Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1

Opened: Mar 25, 2021
Severity: 3-Major

Symptoms

Upgrade fails during config load, and reports an error: 01420001:2: Can't load keyword definition (aaa-active-directory-server.kdc_validation) : framework/SchemaCmd.cpp, line 825 "/usr/bin/tmsh -n -g -a load sys config partitions all " - failed. -- Loading schema version: 14.1.4

Impact

The BIG-IP system goes to the 'INOPERATIVE' state and traffic is disrupted.

Conditions

-- BIG-IP system is running one of the following versions: BIG-IP 12.1.6 or later 12.x software BIG-IP 13.1.4 or later 13.x software BIG-IP 14.1.4 or later 14.x software BIG-IP 15.1.3 or later 15.x software BIG-IP 16.1.0 or later 16.x software -- Configure APM AAA AD objects -- Attempt to upgrade to earlier maintenance releases or point releases, for example: BIG-IP 12.1.5.x or earlier 12.x software BIG-IP 13.1.3.x or earlier 13.x software BIG-IP 14.1.3 or earlier 14.x software BIG-IP 15.1.2 or earlier 15.x software BIG-IP 16.0.x or earlier 16.x software

Workaround

The upgrades listed above are not supported. Upgrades are supported only to compatible maintenance releases: ---BIG-IP 12.1.6 BIG-IP 12.1.6 or later BIG-IP 13.1.4 or later BIG-IP 14.1.4 or later BIG-IP 15.1.3 or later BIG-IP 16.1.0 or later ---BIG-IP 13.1.4 BIG-IP 13.1.4 or later BIG-IP 14.1.4 or later BIG-IP 15.1.3 or later BIG-IP 16.1.0 or later ---BIG-IP 14.1.4 BIG-IP 14.1.4 or later BIG-IP 15.1.3 or later BIG-IP 16.1.0 or later ---BIG-IP 15.1.3 BIG-IP 15.1.3 or later BIG-IP 16.1.0 or later ---BIG-IP 16.1.0 BIG-IP 16.1.0 or later

Fix Information

None

Behavior Change