Bug ID 1007869: Upgrade from v14.1.x to v15.1.2.1 fails for app-tunnel, RDP and config migration

Last Modified: Apr 14, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP APM, Install/Upgrade(all modules)

Known Affected Versions:
15.1.0,,,,,, 15.1.1, 15.1.2,

Opened: Mar 31, 2021
Severity: 2-Critical


Config load fails with the following error. 01070712:3: Failed: name (/Common/<customization resource name>) Cache path (/config/filestore/files_d/Common_d/customization_group_d/:Common:<customization resource name with revision>) does not exist and there is no copy in trash-bin to restore from. Unexpected Error: Loading configuration process failed. An upgraded config may show RDP resources missing from the Advanced resource assign agent: # tmsh list apm policy agent resource-assign apm policy agent resource-assign test-simple-ap-01_act_full_resource_assign_ag { rules { { portal-access-resources { /Common/test-pa-01 } remote-desktop-resources { /Common/test-rdp-01 } !!! this line may go missing in v15.1.2.1 !!! webtop /Common/test-full-wt-01 } } }


The configuration fails to load following the upgrade.


Upgrade to v15.1.2.1 with AppTunnel and RDP resources.


Modify the revision numbers resources, customization path for missing webtop links. Example: ======= (1) Below AppTunnel config causes config loading: 01070712:3: Failed: name (/Common/Example_resource_app_tunnel_customization) Cache path (/config/filestore/files_d/Common_d/customization_group_d/:Common:Example_resource_app_tunnel_customization_1) does not exist and there is no copy in trash-bin to restore from. (2) Modify that like below: In TMSH #cp /config/filestore/files_d/Common_d/customization_group_d/\:Common\:Example_resource_app_tunnel_customization_1 /config/filestore/files_d/Common_d/customization_group_d/\:Common\:Example_resource_app_tunnel_customization_2 In bigip.conf undercustomization configuraiton Rename Example_resource_app_tunnel_customization_1 to Example_resource_app_tunnel_customization_2 (modifying revision numbers from _1 to _2) #tmsh load sys config (3) For RDP resource missing: use VPE to edit access profiles and find appropriate "Advanced Resource Assign" agents. Add appropriate RDP resources in those "Advanced Resource Assign" agent. ==============

Fix Information


Behavior Change