Bug ID 1010525: Upgrading a BIG-IQ VE in a single NIC configuration is not supported.

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IQ Platform(all modules)

Known Affected Versions:, 7.1.6,, 7.1.7,,, 7.1.8,,,,,, 7.1.9,,,, 8.0.0,

Opened: Apr 09, 2021

Severity: 3-Major


After upgrading a BIG-IQ VE using a single Network Interface Card (NIC) to version 8.0.0, the BIG-IQ user interface is not accessible.


You cannot access the BIG-IQ user interface. You can only reach BIG-IQ from the command line.


This happens when you upgrade a BIG-IQ in a single NIC configuration to version 8.0.0. BIG-IQ supports a single NIC starting in version 8.0.0. Prior versions of BIG-IQ require two NICs. IMPORTANT: F5 does not currently support upgrading an existing BIG-IQ with a single NIC to version 8.0.0.


To access the BIG-IQ user interface, run the following command: tmsh modify /sys httpd ssl-port 443

Fix Information


Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips