Bug ID 1014073: SSL Orchestrator iApp block out of sync in high availability (HA) environment

Last Modified: Jun 10, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3

Opened: Apr 23, 2021
Severity: 3-Major

Symptoms

The SSL Orchestrator iApp gossip block is out of sync and it won't automatically synchronize.

Impact

SSL Orchestrator iApp block fails to sync.

Conditions

-- SSL Orchestrator installed -- High availability (HA) environment

Workaround

Clear-rest-storage on one of the BIG-IP device and copy the storage and index files from the other BIG-IP device. Note: The procedure is not reversible; consider carefully before proceeding. On one system # clear-rest-storage On other system: #scp -rB /var/config/rest/storage root@<ha_PeerIPaddress>:/var/config/rest/ #scp -rB /var/config/rest/index root@<ha_PeerIPaddress>:/var/config/rest/ This can also be done with: Run ha-sync in force mode: ha-sync -f

Fix Information

None

Behavior Change