Bug ID 1016169: Installation of BIG-IQ version 8.0.0 EHF fails

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IQ Platform(all modules)

Fixed In:

Opened: May 04, 2021

Severity: 3-Major


When installing BIG-IQ 8.0.0 EHF, the installation fails and BIG-IQ returns the following error in the /var/log/restjavad.0.log. "...Failed to run pre upgrade hook due to 'mount: /dev/loop0 is write-protected, mounting read-only mount: /dev/loop1 is write-protected, mounting read-only Querying for em_rest_java RPM file in ISO failed."


Installation fails.


Installation of BIG IQ 8.0.0 EHF build fails if EHF ISO does not have em_rest_java RPM as part of ISO.



Fix Information

This issue is now fixed and package validation is done as per expectations.

Behavior Change

Guides & references

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