Last Modified: Nov 07, 2022
Affected Product(s):
BIG-IQ Platform
Known Affected Versions:
7.1.0, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.6, 7.1.6.1, 7.1.7, 7.1.7.1, 7.1.7.2, 7.1.8, 7.1.8.1, 7.1.8.2, 7.1.8.3, 7.1.8.4, 7.1.8.5, 7.1.9, 7.1.9.7, 7.1.9.8, 7.1.9.9
Opened: May 05, 2021 Severity: 4-Minor
When adding a standby BIG-IQ for a HA configuration, it fails with a og messages message simlar to "The Primary and Secondary IP addresses are not of the same type" followed by a message "Reject reentrant transition to status FAILED"
The mismatched address versions cause the HA pairing to fail, as intended. However, an issue in the error handling code can prevent this failure from being communicated back, making it appear that the process is hung.
This occurs when the discovery addresses of the high availability (HA) devices are not of the same IP version (for example, mixing IPv4 addresses with IPv6).
You must use either IPv4 or IPv6 for the discovery addresses of high availability (HA) devices, not a mix of both. As long as the versions are consistent, the bad error handling code won't run.
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