Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IQ 1UX Monitor - Logs
Known Affected Versions:
7.1.0.2, 7.1.0.3, 7.1.6, 7.1.6.1, 7.1.7, 7.1.7.1, 7.1.7.2, 7.1.8, 7.1.8.1, 7.1.8.2, 7.1.8.3, 7.1.8.4, 7.1.8.5, 7.1.9, 7.1.9.7, 7.1.9.8, 7.1.9.9, 8.0.0, 8.0.0.1
Opened: May 09, 2021 Severity: 4-Minor
Audit Log Syslog Server entries will not transmit messages to remote syslog servers despite their configuration and creation appearing successful and the remote syslog server being fully reachable. /var/log/restjavad.X.log will log constraint messages like: [INFO][06 May 2021 05:36:09 PDT][/cm/adc-core/audit-logger AdcAuditLoggerCollectionWorker] Did not find own device , continue... [INFO][06 May 2021 05:36:09 PDT][/cm/global/audit-logger GlobalAuditLoggerCollectionWorker] Did not find own device , continue... [INFO][06 May 2021 05:36:09 PDT][/cm/shared/audit-logger SystemAuditLoggerCollectionWorker] Did not find own device , continue... [INFO][06 May 2021 05:36:09 PDT][/cm/firewall/audit-logger FWAuditLoggerCollectionWorker] Did not find own device , continue... [INFO][06 May 2021 05:36:10 PDT][/cm/access/audit-logger AccessAuditLoggerCollectionWorker] Did not find own device , continue...
BIG-IQ does not transmit messages to remote syslog servers and constantly logs "Did not find own device , continue..." messages to /var/log/restjavad.x.log.
Software version containing ID945389 fix (BIG-IQ v8.0.0 and later or an earlier EHF).
Issue "bigstart restart restjavad" once after observing condition. Messages will cease and syslog entries will successfully be transmitted to valid remote syslog servers.
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