Bug ID 1022669: NwdUtils forcibly restarts asm_config_server and Sync recovery state times out

Last Modified: Apr 17, 2024

Affected Product(s):
BIG-IP ASM(all modules)

Known Affected Versions:
14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 17.0.0, 17.0.0.1, 17.0.0.2

Opened: Jun 02, 2021

Severity: 3-Major

Symptoms

Sync is being terminated due to memory issues: crit g_server.pl[17470]: 01310027:2: ASM subsystem error (asm_config_server.pl,F5::ASMConfig::Handler::spawn_relay_handler): Sync recovery state timed out. State may be inconsistent with other peers

Impact

Sync inconsistency between the devices.

Conditions

Large session db size.

Workaround

1. Increase the MaxMemorySize value in /etc/ts/tools/nwd.cfg 2. Restart ASM: restart /sys service asm

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips