Bug ID 1026621: DNS cache resolver could not connect to remote DNS server with snatpool if multiple routes exist

Last Modified: Jun 11, 2024

Affected Product(s):
BIG-IP DNS, GTM, LTM(all modules)

Known Affected Versions:
15.1.2,, 15.1.3,, 15.1.4,, 15.1.5,, 15.1.6,, 15.1.7, 15.1.8,,, 15.1.9,, 15.1.10,,,, 16.0.0,, 16.0.1,,, 16.1.0, 16.1.1, 16.1.2,,, 16.1.3,,,,,, 16.1.4,,,, 17.0.0,,

Opened: Jun 16, 2021

Severity: 3-Major


DNS query could not be resolved properly.


Unable to use snatpool for cache resolver.


1. dnscache.matchwildcardvip is enabled 2. Multiple possible routes to destination DNS server exist. This can be triggered by either using a gateway pool, or using dynamic routing with multiple equal paths available.


Ensure only a single route to destination exists, or disable dnscache.matchwildcardvip NOTE: With dnscache.matchwildcardvip disabled, snatpool will not be used.

Fix Information


Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips