Last Modified: Sep 05, 2025
Affected Product(s):
APM-Clients APM
Known Affected Versions:
7.2.1.3, 7.2.1.4, 7.2.1.5, 7.2.2, 7.2.2.1, 7.2.2.2, 7.2.3, 7.2.3.1, 7.2.4, 7.2.4.2, 7.2.4.3, 7.2.4.4, 7.2.4.5, 7.2.4.6, 7.2.4.7, 7.2.4.8, 7.2.5, 7.2.5.1, 7.2.5.2, 7.2.5.3, 7.2.6
Opened: Jul 15, 2021 Severity: 4-Minor
MacOS process checking fails and users are unable to login.
The process check fails and users are unable to log in
-- BIG-IP is provisioned with APM -- An access policy macOS process name check pattern length is 17-bytes or more (e.g. qualys-cloud-agent, 18-bytes long). -- The length of the process name (excluding location directory) running on the macOS client is 17-bytes or larger (e.g. qualys-cloud-agent, 18-bytes long).
Change the access policy Mac Process detection pattern to 16-characters or less (e.g. ("qualys-cloud-age*"))
None