Bug ID 1037405: TACACS account with resource administrator role cannot access Security tab

Last Modified: Jun 28, 2025

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 15.1.10.5, 15.1.10.6, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 16.1.5, 16.1.5.1, 16.1.5.2, 16.1.6, 17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3, 17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4, 17.1.2, 17.1.2.1, 17.1.2.2

Opened: Jul 29, 2021

Severity: 3-Major

Symptoms

TACACS account with a resource administrator role accessing Local Traffic››Virtual Servers: Virtual Server List››VS_NAME >> Security >> Policies throws an error on GUI, "An error has occurred when trying to process the request".

Impact

TACACS account remote user with resource administrator role is unable to access the security policy associated with the virtual server.

Conditions

A remote user with a resource administrator role accessing a virtual server security policy

Workaround

Then add the non-admin remote user account to this authz role. ############################################################# curl -sk -X PATCH 'https://<BIGIP>/mgmt/shared/authz/roles/iControl_REST_API_User' -H 'Authorization: Basic YWRtaW46ZjVzaXRlMDI=' -H 'Content-Type: application/json' -d '{ "userReferences": [ { "link": "https://localhost/mgmt/shared/authz/users/<non-admin-user-name>" } ] }' OR this from BIG-IP ################## restcurl -u admin:<admin-password> -X PATCH '/mgmt/shared/authz/roles/iControl_REST_API_User' -d '{ "userReferences": [ { "link": "https://localhost/mgmt/shared/authz/users/<non-admin-user-name>" } ] }'

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips