Last Modified: Mar 01, 2023
Affected Product:
See more info
BIG-IP TMOS
Known Affected Versions:
15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1
Opened: Aug 11, 2021
Severity: 3-Major
A pop-up window shows up and requests to download the client component.
End users are unable to use the browser-based VPN.
Either of these conditions can trigger it: #1 -- Network Access configured and webtop type to "Network Access" -- VPE configured [Machine Info (or Anti Virus Check)] -- [Resource Assignment (NA + Webtop)] #2 -- Network Access (auto launch) and webtop configured -- VPE configured [Machine Info (or Anti Virus Check)] -- [Resource Assignment (NA + Webtop)]
Any of these workarounds will work: -- Use Internet Explorer -- Do not configure Network Access auto launch or "Network Access" for the webtop type -- Insert the message box between Client Inspection (Machine info, etc.) and "Resource Assignment" on the VPE -- Ignore the message (click "Click here"), and it allows you to move on to the next step
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