Last Modified: Nov 02, 2023
Affected Product(s):
BIG-IP TMOS
Known Affected Versions:
15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1
Fixed In:
17.1.1, 16.1.4, 15.1.10
Opened: Aug 11, 2021 Severity: 3-Major
A pop-up window shows up and requests to download the client component.
End users are unable to use the browser-based VPN.
Either of these conditions can trigger this issue: -- Network Access configured and webtop type to "Network Access" -- VPE configured [Machine Info (or Anti Virus Check)] -- [Resource Assignment (NA + Webtop)] or -- Network Access (auto-launch) and webtop configured -- VPE configured [Machine Info (or Anti Virus Check)] -- [Resource Assignment (NA + Webtop)]
Any one of these following workarounds will work: -- Use Internet Explorer. -- Do not configure Network Access auto launch or "Network Access" for the webtop type. -- Insert the message box between Client Inspection (Machine info, etc.) and "Resource Assignment" on the VPE. -- Ignore the message (click "Click here"), and it allows you to move on to the next step.
None