Bug ID 1040833: After upgrade to, BIG-IP devices cannot connect to data collection devices to send statistics

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IQ AppIQ(all modules)

Known Affected Versions:

Fixed In:

Opened: Aug 16, 2021

Severity: 2-Critical


After upgrading to BIG-IQ v8.1.0.1, no new stats arrive from BIG-IP devices to BIG-IQ.


BIG-IQ does not receive new stats from managed BIG-IP devices.


After you upgrade BIG-IQ to from any previous BIG-IQ version.


After you upgrade BIG-IQ, navigate to the Devices tab and re-discover and, optionally, re-import LTM service for each managed BIG-IP device that has the problem - "Stats last collection Date" column value is not current (more than 5 minutes ago).

Fix Information

Fixed in

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips