Bug ID 1041689: Restjavad process logs IO Reactor errors and gets into unstable state

Last Modified: Sep 09, 2021

Bug Tracker

Affected Product:  See more info
BIG-IQ Platform(all modules)

Known Affected Versions:
8.0.0, 8.0.0.1, 8.1.0, 8.1.0.1

Opened: Aug 19, 2021
Severity: 2-Critical

Symptoms

Log entries like "I/O reactor has been shut down", "Client is not running", "too many files open" and "Restarting apache async client" logged to restjavad log files. Further restjavad process was unable to write logs to restjavad.0.log, async error logs, logs with text logs logged.

Impact

Over time, file handles get leaked in restjavad process and restjavad eventually stops functioning.

Conditions

This occurs when Usage Data collection is enabled from the System > Usage Data screen.

Workaround

Disable usage data collection (System :: Usage Data and uncheck the checkbox)

Fix Information

None

Behavior Change