Bug ID 1042993: Provisioning high availability (HA) setup wizard fails to load, reports 'No Access'

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP All(all modules)

Known Affected Versions:
16.1.0, 15.1.0, 14.1.0

Fixed In:
17.0.0, 15.1.4.1, 14.1.4.5, 13.1.5

Opened: Aug 26, 2021

Severity: 1-Blocking

Related Article: K19272127

Symptoms

An authenticated administrative user is redirected to a 'NO ACCESS' error page while running the high availability (HA) setup wizard.

Impact

You are unable to run/finish the Config Sync/HA setup wizard to completion.

Conditions

This may occur when running the high availability (HA) setup wizard in the TMOS GUI on a version of BIG-IP software (including Engineering Hotfixes) that includes fixes for ID1032405 :: https://cdn.f5.com/product/bugtracker/ID1032405.html and ID941649 :: https://cdn.f5.com/product/bugtracker/ID941649.html .

Workaround

Use the TMOS Shell (tmsh) command-line interface to perform the equivalent action.

Fix Information

'NO ACCESS' error pages no longer appear while running the high availability (HA) setup wizard in the TMOS GUI under these conditions. In v16.1.2, ID1045421 and ID1049229 resolved the issue.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips