Last Modified: Oct 14, 2021
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Known Affected Versions:
8.0.0, 22.214.171.124, 8.1.0, 126.96.36.199
Opened: Sep 20, 2021
After running reset-data-collection-cluster or clear-rest-storage scripts the BIGIQ_ES_CONFIG_SSHENABLED in service.config.json is not updated and the Applications tab is not accessible
The applications tab is not accessible.
There is at least one DCD device connected before running the script.
1. Check that no DCD device is connected to BIG-IQ IMPORTANT: If a DCD is connected, this workaround is not needed and can harm instead of help. 2. From the BIG-IQ command line, edit /var/config/rest/service.config.json and change .cluster.elasticsearch.BIGIQ_ES_CONFIG_SSHENABLED to false. 3. Run the following command: bigstart restart restjavad restjavad restarts all appiq config services. This should ensure that everything is restarted properly.