Bug ID 1050165: APM - users end up with SSO disabled for their session, admin intervention required to clear session

Last Modified: Sep 29, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2

Opened: Sep 27, 2021
Severity: 3-Major

Symptoms

If a user is trying to access a webtop resource that is configured behind APM single sign-on (SSO) which has failed for some reason, then the SSO process for that user is disabled for the rest of that session's life time.

Impact

BIG-IP Admin has to intervene to release the affected session manually.

Conditions

-- Configure Kerberos SSO -- Configure a network resource (a user's mail box configured on exchnage server, or an IIS based web service)

Workaround

None

Fix Information

None

Behavior Change