Bug ID 1050165: APM - users end up with SSO disabled for their session, admin intervention required to clear session

Last Modified: Apr 17, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
15.1.2,, 15.1.3,, 15.1.4,, 15.1.5,, 15.1.6,, 15.1.7, 15.1.8,,, 16.1.0, 16.1.1, 16.1.2,,, 16.1.3,,,,,, 17.0.0,,

Fixed In:
17.1.0, 16.1.4, 15.1.9

Opened: Sep 27, 2021

Severity: 3-Major


If a user is trying to access a webtop resource that is configured behind APM single sign-on (SSO) which has failed for some reason, then the SSO process for that user is disabled for the rest of that session's life time.


BIG-IP Admin has to intervene to release the affected session manually.


-- Configure Kerberos SSO -- Configure a network resource (a user's mail box configured on exchnage server, or an IIS based web service)



Fix Information


Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips