Bug ID 1076753: Not able to set RSA new pin on windows with Citrix Receiver

Last Modified: Apr 28, 2025

Affected Product(s):
BIG-IP APM(all modules)

Fixed In:
17.0.0

Opened: Jan 29, 2022

Severity: 3-Major

Symptoms

In Citrix Receivers for Windows, user is not able to change RSA PIN.

Impact

User is unable to change the RSA PIN.

Conditions

- Configure APM in integration/replacement mode for Citrix virtual apps and desktops with RSA auth. - Clear PIN on the RSA server for the user. - Go to APM with Windows Citrix Receiver and try to login.

Workaround

NA

Fix Information

User is able to change RSA new PIN.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips