Symptoms

In Citrix Receivers for Windows, user is not able to change RSA PIN.

Impact

User is unable to change the RSA PIN.

Conditions

- Configure APM in integration/replacement mode for Citrix virtual apps and desktops with RSA auth. - Clear PIN on the RSA server for the user. - Go to APM with Windows Citrix Receiver and try to login.

Workaround

NA

Fix Information

User is able to change RSA new PIN.

Behavior Change