Last Modified: Jun 28, 2025
Affected Product(s):
BIG-IP Install/Upgrade, TMOS
Known Affected Versions:
13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 15.1.10.5, 15.1.10.6, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 16.1.5, 16.1.5.1, 16.1.5.2, 16.1.6, 17.0.0, 17.0.0.1, 17.0.0.2, 17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3, 17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4, 17.1.2, 17.1.2.1, 17.1.2.2, 17.5.0, 17.5.1
Opened: Feb 02, 2022 Severity: 2-Critical
After upgrading, the system encounters numerous issues: -- Memory exhaustion (very low MemAvailable) with no particular process consuming excessive memory. -- High CPU usage usually due to high kswapd or iowait activity -- System is unresponsive, difficult to log in, slow to accept commands. -- Provisioning is incomplete; there is a small amount of memory amount assigned to 'host' category.
-- System down, too little host (4KB page) memory to be stable. -- Difficulty logging in over SSH might require serial console access.
The device is provisioned for more than LTM, typically with ASM or APM as well or instead, and needs more host memory than a pure LTM system. -- The configuration loads in the previous release, but does not load successfully on the first boot into the release you are upgrading to. -- Device is upgraded and the configuration is rolled forward. -- There may be other conditions preventing the configuration from loading successfully after an upgrade. Exact conditions that trigger this issue could be varied. Failure to reactivate license, if needed, before upgrade could cause it, or an actual config issue. The config load error will be shown in the ltm log - search on 'emerg load'; the actual failure should be shown a few lines before the general warning about config load failure.
Reboot to an unaffected, pre-upgrade volume. -- If the system is responsive enough, use 'tmsh reboot volume <N>' or switchboot to select an unaffected volume. -- If the system is completely unresponsive, physically powercycle a physical appliance or reboot a BIG-IP Virtual Edition (VE) from an applicable management panel, and then select an unaffected volume from the GRUB menu manually. Note: This requires that you have console access, or even physical access to the BIG-IP device if you are unable to SSH in to the unit. On a physical device, a non-responsive system might require that you flip the power switch. For more information, see: -- K9296: Changing the default boot image location on VIPRION platforms :: https://support.f5.com/csp/article/K9296 -- K5658: Overview of the switchboot utility :: https://support.f5.com/csp/article/K5658 -- K10452: Overview of the GRUB 0.97 configuration file :: https://support.f5.com/csp/article/K10452.
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