Symptoms

When a live upgrade is attempted from a pre-1.1.0 release to a 1.1.0 release on the r4xxx series of appliances, the tenants will not come up after the live upgrade. The symptoms that will be seen are: ICE driver may not load ( "lsmod | grep -i ice" will not show a line with 'ice' ), no VFs will be created, tenant deployment will fail.

Impact

Tenant deployment fails after live upgrade as the ICE driver is not loaded.

Conditions

-- An F5OS upgrade is performed on an r4xxx series appliance to version 1.1.0 -- The appliance was running pre-1.1.0 software -- A license is installed -- Tenants are attempted to be deployed

Workaround

After the live upgrade, check that the tenant is failing to deploy. Check that "lsmod | grep -i ice" does not show a line with 'ice' reboot the system Now rerun lsmod again. This should show the ice module line.

Fix Information

Fixed in all versions after 1.1.0.

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips