Bug ID 1110893: Some portions of the BIG-IP GUI do not work when accessed behind an HTTP proxy

Last Modified: Mar 26, 2023

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
17.0.0, 16.1.3,, 15.1.6,, 14.1.5,, 13.1.5

Fixed In:

Opened: May 30, 2022
Severity: 2-Critical


Some sections of the BIG-IP GUI fail to load properly, and may report "An error occurred:" Additionally, iControl REST calls may fail with a 401 unauthorized error.


Some portions of the GUI are broken as well as iControl REST calls may fail.


-- BIG-IP GUI or iControl REST is accessed behind a proxy that that includes an X-Forwarded-For header -- The "httpd.matchclient" BigDB key is set to true (this is the default).


Disable the "httpd.matchclient" DB key: tmsh modify sys db httpd.matchclient value false bigstart restart httpd

Fix Information

REST Auth token client ip address and mod_auth_pam client ip address should match

Behavior Change