Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IQ Platform
Known Affected Versions:
14.1.5, 15.1.5.1, 15.1.6
Fixed In:
17.0.0, 16.1.3, 15.1.6.1, 14.1.5.1
Opened: Jun 08, 2022 Severity: 3-Major
After importing a BIG-IP system, an error occurs when stats collection is enabled for the device: Statistics collection error: agentInstaller failed: java.lang.IllegalStateException: installapp on device <ip> failed: java.net.ProtocolException: status:400, body:{"code":400,"message":"INSTALL operation not allowed","referer":"<ip>","restOperationId":14044948,"kind":":resterrorresponse"}. Please try again by clicking "Save and Close," below.
Unable to import the stats for the device
The BIG-IP version imported is BIG-IP 15.1.5.1 / 14.1.5 / 16.1.3
Enable the Endpoint which is disabled by default using the below tmsh commands modify sys db restjavad.disablerpmtasks value false save sys config restart sys service restjavad
None