Bug ID 1113549: System boots into an inoperative state after installing engineering hotfix with FIPS140-2/140-3 License

Last Modified: Aug 31, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade, TMOS(all modules)

Known Affected Versions:
17.0.0.1, 17.0.0, 16.1.3.1, 16.1.3, 16.1.2.2

Fixed In:
16.1.3.1

Opened: Jun 10, 2022
Severity: 2-Critical

Symptoms

The BIG-IP system persistently starts up in an inoperative state after installing an engineering hotfix with a console error similar to: *** FIPS or Common Criteria power-up self-test failure. *** This system has been placed in an error state. *** To recover return to the grub menu and select another volume *** or reinstall the system. *** *** On many devices pressing the escape key followed by the ( *** key will bring up a menu which allows the system to be restarted. Power-up self-test failures: <number> Unmounting file systems System halting.

Impact

You are unable to boot the BIG-IP system into an operational state after applying an engineering hotfix, and you are required to boot to a known good volume. For more information, see K52534643: Overview of the Platform FIPS BIG-IP system :: https://support.f5.com/csp/article/K52534643

Conditions

- First boot after installing an engineering hotfix. - FIPS 140-2 or FIPS140-3 license.

Workaround

None

Fix Information

The BIG-IP system successfully boots after installing an engineering hotfix on a system with a FIPS 140-2 or FIPS140-3 license. For a complete solution for BIG-IP software v16.1.3.1 and later v16.1.x releases, you must also have the additional fix described in ID 1137037 https://cdn.f5.com/product/bugtracker/ID1137037.html.

Behavior Change