Bug ID 1116933: [Windows10 20H2] VPN stuck in Initialize state after upgrading from 7213 GA to main bundle (7228****5998)

Last Modified: May 29, 2024

Affected Product(s):
APM-Clients Install/Upgrade(all modules)

Fixed In:
7.2.4, 7.2.3, 7.2.2

Opened: Jun 17, 2022

Severity: 4-Minor

Symptoms

EdgeClient is stuck at Initializing state for more than 10 minutes for the first time after an upgrade on Windows10 20H2.

Impact

BIG-IP stuck at Initialize state.

Conditions

Upgrade from 7213 GA to APM Main Bundle build (apmclients-7228.2022.617.442-5998.0.iso ) with Machine tunnel service running.

Workaround

Disconnect the Edge client and Connect again, or you can Upgrade again.

Fix Information

Pause the Machine tunnel while trying to upgrade the VPN driver .

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips