Bug ID 1126865: F5OS HAL lock up if the LCD module is not responding.

Last Modified: Oct 21, 2024

Affected Product(s):
F5OS F5OS-A, F5OS-C(all modules)

Known Affected Versions:
F5OS-A 1.5.2, F5OS-C 1.5.0, F5OS-C 1.5.1, F5OS-C 1.6.0, F5OS-C 1.6.1, F5OS-C 1.6.2

Fixed In:
F5OS-A 1.8.0

Opened: Jul 15, 2022

Severity: 2-Critical

Symptoms

There are rare cases where the LCD module is present, enabled, and its network link is up; however, it does not respond to requests made by the HAL. Ultimately this causes a the HAL services to become unresponsive.

Impact

When this rare event occurs, the HAL becomes unresponsive for other devices in the system, like the AOM for example.

Conditions

There are rare cases where the LCD does not respond to requests from the HAL services. When this happens, the HAL service can get locked up.

Workaround

If this occurs, a restart of the HAL services or a reset of the system is required to clear the condition.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips