Bug ID 1134141: Uploading qkview to iHealth may fail on long iHealth user names

Last Modified: May 29, 2024

Affected Product(s):
F5OS None(all modules)

Fixed In:
F5OS-A 1.4.0, F5OS-A 1.3.0

Opened: Aug 05, 2022

Severity: 3-Major


When an iHealth username/email is entered into the configuration for the iHealth upload feature, if it is sufficiently long (over 16 characters), there may be an authentication error when attempting to upload.


Unable to upload to iHealth.f5.com via F5OS-A or F5OS-C webUI.


iHealth username/email exceeds 16 characters.


Use the file export feature to download the qkview file from the device to a PC, and then use the PC to upload the qkview file to iHealth.f5.com.

Fix Information

Feature has been fixed in F5OS-C 1.6.0 and F5OS-A 1.3.0.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips