Bug ID 1137037: System boots into an inoperative state after installing engineering hotfix with FIPS 140-2/140-3 license in version 16.1.x

Last Modified: Sep 21, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade(all modules)

Known Affected Versions:
16.1.3.1

Opened: Aug 16, 2022
Severity: 2-Critical

Symptoms

The BIG-IP persistently starts in an inoperative state after installing an engineering hotfix with a console error similar to the following: - FIPS or Common Criteria power-up self-test failure. - This system has been placed in an error state. - To recover return to the grub menu and select another volume or reinstall the system. - On many devices pressing the escape key followed by the key will bring up a menu which allows the system to be restarted. Power-up self-test failures: <number> Unmounting file systems System halting.

Impact

Unable to boot the BIG-IP system into an operational state after applying an engineering hotfix, and required to boot to a known good volume. For more information about FIPS mode preventing system boot, see https://support.f5.com/csp/article/K52534643

Conditions

- First boot after installing an engineering hotfix. - FIPS 140-2 or FIPS 140-3 license. - Running BIG-IP version 16.1.x releases or later, for example 16.1.3.1.

Workaround

None

Fix Information

None

Behavior Change