Bug ID 1142389: APM UI report displays error "Error Processing log message ..." when the log contains some special character received in client request

Last Modified: Jul 24, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1

Fixed In:
17.1.1, 16.1.5, 15.1.10

Opened: Aug 26, 2022

Severity: 4-Minor

Symptoms

Following message is displayed in APM Access Report: "Error Processing log message. Original log_msg in database"

Impact

Unable to see correct log messages in APM Access Report.

Conditions

Checking APM Access Report while accessing VPN.

Workaround

None

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips