Bug ID 1143741: Restjavad unavailable on newly deployed single-core vCMP guest

Last Modified: Dec 20, 2023

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 17.0.0, 17.0.0.1, 17.0.0.2

Opened: Aug 26, 2022

Severity: 3-Major

Symptoms

Restjavad returns 503 or 404 response after initial deployment of a single core vCMP guest. The system returns a response similar to the following: { "code": 503, "message": "Unable to process request /tm/auth/user/admin. Service is unavailable.", "referer": "10.1.1.1", "restOperationId": 591925, "kind": ":resterrorresponse" }

Impact

REST API unavailable on first boot of a new vCMP guest.

Conditions

-- Newly created 1 core vCMP guest -- Moderate load on vCMP host, or multiple guests created simultaneously -- Access the REST API of newly created vCMP guest (for example, to change the admin password) before initial login

Workaround

Restart the guest from the host, or log in to the guest via SSH/GUI and restart restjavad. Note: Logging in for the first time and changing the default password, when prompted, will restart restjavad.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips