Last Modified: Sep 05, 2025
Affected Product(s):
APM-Clients APM
Known Affected Versions:
7.2.3, 7.2.3.1, 7.2.4, 7.2.4.2, 7.2.4.3, 7.2.4.4, 7.2.4.5, 7.2.4.6, 7.2.4.7, 7.2.4.8, 7.2.5, 7.2.5.1, 7.2.5.2, 7.2.5.3
Fixed In:
7.2.6
Opened: Oct 03, 2022 Severity: 3-Major
The Machine Tunnel fails to establish the VPN connection when the system resumes from a long-duration hibernation state.
The system is unable to automatically connect to the VPN.
-- VPN connection established on a PC -- The PC goes to sleep for an extended time, then wakes up and tries to connect
Restart the Machine Tunnel Service
Whenever the MachineTunel gets stuck, it gets reinitialized by restarting to re-established the VPN connection.